Data for flexibility: supporting market growth and liquidity
Energy flexibility markets are maturing, but limitations in the availability, quality and accessibility of data are still raising barriers between market participants and the full scale of their ambition. This report created by Utility Week in association with SSEN Distribution offers frank insight into the data frustrations and expectations of flexibility market stakeholders.
2 months ago
Exclusive report: Optimising customer journeys in energy retail
This Insight Report from Utility Week, in association with Thunderhead, explores how companies inside and outside of the energy sector are taking on the challenge of changing customer expectations, how they can improve customer journeys, and the role customer engagement plays in their growth plans.
5 years ago
Exclusive report: Innovation and technology strategies in UK utilities
Water and energy utilities face a radical shake-up, as forces such as climate change and shifts in consumer behaviour drive them to find new and innovative ways of operating. Alongside this, new technologies are being brought into the mainstream. Companies can choose to either capitalise on the benefits of these or get left behind.
5 years ago
Exclusive report: pricing and trust – a utilities conundrum
This research into the relationship between pricing and trust in UK utilities was instigated at the request of members of the Utility Week-WNS Trust Council, a group of industry leaders with responsibility for customer experience and strategic development at both energy and water companies.
6 years ago