Eon pays out £5m over poor customer service
Eon Next has been ordered to pay millions of pounds to thousands of customers due to customer service failings. In total, the retailer is to pay out £5 million, after Ofgem found “severe weaknesses” in its customer service processes.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe nowAlready registered?
Log in
Check to see if your company has a corporate membership here, to activate your account you’ll need to use your corporate email address and complete this registration form.
To discuss further options, call us on 01342 332057 or request a call back.
