Outfox CEO: Customer ban allowed us to improve services
Outfox the Market’s ban on acquiring new customers allowed it to hone its customer service skills for its existing base, the company’s chief executive has told Utility Week. Simon Dowse was speaking after his supplier topped the latest Citizens Advice star ratings table for customer service in Q2 2023.
Standard content for Members only
To continue reading this article, please log into your Utility Week Account or subscribe nowAlready registered?
Log in
Check to see if your company has a corporate membership here, to activate your account you’ll need to use your corporate email address and complete this registration form.
To discuss further options, call us on 01342 332057 or request a call back.
